Frequently asked questions
-
How to book a tour? And what time is best to do it?
Fill out a request on the website or write to us on WhatsApp/Viber. We recommend booking a day before the tour.
-
How can I find out the departure time for the tour from the hotel?
You will receive a confirmation by email indicating the time. Transfer from the specified regions is free.
-
Do I need to confirm the reservation after check-in?
No, it is enough to be in the lobby at the specified time. No additional calls are required.
-
Can I confirm the request by phone?
Optional. If you have any questions, we will be happy to answer them.
-
Which areas of Marmaris does the transfer operate from?
Free transfer is available from Icmeler, Turunc and surrounding areas.
-
Do I need to leave the hotel?
We pick up guests from hotels, it is important to provide the exact address.
-
Do I need to provide my room number?
Not necessary, but it will help us find you faster.
-
How can I find you at the hotel?
Wait at the entrance or barrier if access to the hotel is restricted. Let us know if there is a delay.
-
Can I cancel the tour?
Yes, but we need to be informed in advance. Refund policy depends on booking conditions.
-
What if we are late?
If you are a little late, please contact us as soon as possible. We will try to help.
-
Are there any discounts for children?
Yes, there are discounts for children. You can check the exact conditions when booking.